NHTSA Complaint #11466043 — 2017 KIA SPORTAGE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11466043
Vehicle	2017 KIA SPORTAGE
Component	STRUCTURE:BODY
Date of Incident	May 25, 2022
Date Filed	May 25, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

My rear driver side door hatch malfunctioned and had a mechanical fail as confirmed by Auffenberg KIA, he stated “he see’s this all the time”, in O’Fallon, IL. I can not open the door from the inside or outside. Child lock is not active. Just a mechanical fail. This is not safe! What if there had been a car accident and my children needed to vacate the car! There were no warning lamps or other symptoms.

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