NHTSA Complaint #11465712 — 2016 FORD F-350

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11465712
Vehicle	2016 FORD F-350
Component	FUEL/PROPULSION SYSTEM
Date of Incident	September 18, 2021
Date Filed	May 23, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

The diesel exhaust fluid system, reductant heater and sender assembly. The truck went into a -idell reduced power mode ( 5 miles an hour) 25 miles from service at 2:00 AM 300 miles from home. The dealer has the truck. They towed it in September, 2021. they have had it for seven months. I need a TRUCK !!!!!!!! What is going on, this is unacceptable.I have been renting a car since Oct, 2021. Ford didn't offer me anything. The truck has 21,000 miles on it. Sell it and get me a new truck, I need a TRUCK.

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