NHTSA Complaint #11465554 — 2019 JAYCO FIFTH WHEEL EAGLE

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11465554
Vehicle 2019 JAYCO FIFTH WHEEL EAGLE
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MT

Consumer Description

While inspecting our recently purchased 5th wheel RV I noticed that the left front tire makes contact at times with a frame outrigger. The other three tires do not have an outrigger over them. I have contacted the local dealership, Big Sky RV who did not reply. I then contacted Jayco who pushed me to Lippert, the frame manufacturer who in turn pushed me back to Jayco claiming Jayco designed the frame. I provided pictures as requested to both but neither one appears to want to take corrective action or let know if this is a safe operating condition. I feel this tire rub on the outrigger is not normal and may cause the tire to wear more quickly or even fail if the tire heats up. If the tire should fail and comes apart this could cause damage to the RV, cause an accident, or cause an accident or damage a passing motorist vehicle. I have visually inspected the axles, spring mounts, and spring assembles. I did not find any broken welds or find that the axles have shifted out of alignment with the frame as well any uneven or unusual wear of suspension components.

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