NHTSA Complaint #11465383 — 2018 FORD EXPLORER
STEERING:COLUMN issue reported to NHTSA
Complaint Details
| ODI Number | 11465383 |
| Vehicle | 2018 FORD EXPLORER |
| Component | STEERING:COLUMN |
| Date of Incident | |
| Date Filed | |
| Mileage | 470,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
The contact owns a 2018 Ford Explorer. The contact stated that while his wife was operating the vehicle, the hill assists and traction control warning lights illuminated. The power steering failed to cause the steering wheel to become extremely difficult to turn in either direction. The vehicle was towed to the local dealer who diagnosed that the steering column was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 47,000.
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