NHTSA Complaint #11465348 — 2020 DODGE DURANGO

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11465348
Vehicle 2020 DODGE DURANGO
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

It is well known in the Dodge Durango community that the main tail light housing on these vehicles was not properly sealed from weather elements. Over the course of time, water intrusion will cause areas of the tail light to burn out, gradually leading to the entire system to fail. Dodge is well aware of this but does not offer any repair outside of warranty period if this happens on factory housing. The repair cost for this is astronomical considering this is a defect straight from the factory. Dodge needs to make it a point to create a recall for the Durango to have the tail light properly sealed and reinstalled at no cost to the owner. When these lights burn out this causes a massive safety hazard at night.

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