NHTSA Complaint #11465340 — 2012 NISSAN ALTIMA

THE DASHBOARD IS MELTING. IT IS NOW TO THE POINT WHERE IT PEELS UP IF ANY ITEM IS PLACED ON IT AND THEN REMOVED. THERE IS A WET OILY SUBSTANCE FORMING IN PLACES ALL OVER THE DASH. IT IS INCREDIBLY STICKY ALL OVER. I PLACED MY CELL PHONE ON THE DASH WHILE I WAS DRIVING. I HAD TO APPLY FORCE TO GET IT OFF OF MY DASH. THAT RESULTED IN THE VEHICLE GOING IN TO THE LANE ADJACENT WHEN THE STEERING WHEEL WAS JERKED DURING REMOVAL OF THE PHONE. IT POTENTIALLY COULD HAVE BEEN A SERIOUS CRASH. THE PHONE PULLED PART OF THE VINYL DASH OFF AS WELL. I HAVE CHECKED RECALLS FOR NISSAN AND THE DASH IS NOT AMONG THEM. I NOTED A VERY SLIGHT STICKINESS ON THE DASH WHEN I PURCHASED THE ALTIMA USED IN 2017 AFTER HURRICANE HARVEY. IT HAS PROGRESSIVELY BECOME WORSE UNTIL I AM NOW IN THE SITUATION I HAVE REPORTED. AS A SIDE NOTE, I HAD PREVIOUSLY OWNED A 2006 TOYOTA SOLERA IT HAD THE SAME PROBLEM WITH THE DASH. TOYOTA DID ISSUE A RECALL ON THE DASH. I HAD IT REPLACED BY THE DEALERSHIP WITHOUT INCIDENT.