NHTSA Complaint #11465273 — 2017 FORD ESCAPE

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	11465273
Vehicle	2017 FORD ESCAPE
Component	WHEELS
Date of Incident	February 14, 2022
Date Filed	May 19, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

AT A RECENT OIL CHANGE/TIRE ROTATION THE TIRE LUG NUTS WERE FOUND TO BE BULGING - THESE ARE 2 PIECE LUG NUTS. THEIR TOOLS HAD A DIFFICULT TIME REMOVING THEM. THEY INFORMED ME THAT THEY WOULD NOT ROTATE MY TIRES, IN THE FUTURE, UNLESS I HAD A NEW SET. CHECKING, ON-LINE, I ALSO FOUND THAT MY FORD SUPPLIED LUG WRENCH MAY NOT ALLOW ME TO FIX A FLAT. THIS IS A POTENTIAL FUTURE SAFETY ISSUE. BELIEF IS THAT THE DISSIMILAR METALS THAT MAKEUP THESE NUTS CAUSE CORROSION AND MAY FAIL, WITHOUT ANY WARNING, AND CAUSE SERIOUS DAMADE/INJURIES.

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