NHTSA Complaint #11465269 — 2016 AUDI Q5 STEERING

Complaint Details

ODI Number	11465269
Vehicle	2016 AUDI Q5
Component	STEERING
Date of Incident	May 18, 2022
Date Filed	May 19, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

My 2016 AUDI Q5 got a fault on the steering (Steering Defective! Do not drive vehicle!) after changing a lane on a 35 miles/h road and I had lose all power steering and was nearly un-drivable 6 month earlier on 35k service maintenance I was complaining about jerky steering that happened twice when I change the lane on a highway after 40-50 miles trips. That time Audi Palo Alto Dealer was not able to reproduce the problem and there were no error codes that time. Today, the OBD scanner shows two error codes ABS:01309:Power Steering Module J500 and Power steering:00772:Oil pressure Switch F22. These error codes are not ressetable. The issue has not gone, it is permanent.

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