NHTSA Complaint #11465267 — 2017 PORSCHE MACAN

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11465267
Vehicle	2017 PORSCHE MACAN
Component	STEERING
Date of Incident	May 2, 2022
Date Filed	May 19, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

the vehicle is hard to steer, which includes an intermittent manual to power feel in the steering so that pulling hard on the steering causes the vehicle to veer in direction of the steer. While pulling hard, the steering will suddenly feel "powered" but then immediately return to feeling manual. This puts anyone at risk in the vehicle, as it is dangerous to make turns. An appointment for diagnosis at the dealer was scheduled and was charged $185. the dealer says that the U-joint in the intermediate drive shaft is rusty and the issue is mechanical but with no clear answer as to why the problem is intermittent, in any speed, temperature, and direction. No warning/messages, the issue just appeared and got worse.

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