NHTSA Complaint #11445828 — 2017 PORSCHE MACAN

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11445828
Vehicle	2017 PORSCHE MACAN
Component	STEERING
Date of Incident	February 22, 2021
Date Filed	January 1, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

Was driving in a parking lot when I lost all steering ability. Dealership said my vehicle had steering rack malfunction and the whole electronic steering gear had to be replaced. I was stuck in the middle of a parking lot blocking other cars without the ability to move out of the way. I can't imagine what would happen if someone had steering rack malfunction while driving on the highway. Definitely dangerous accidents waiting to happen or loss of lives. No warnings before this occured. Afterwards Power Steering Failure message appeared on the dash.

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