NHTSA Complaint #11465164 — 2018 DODGE DURANGO

VEHICLE SPEED CONTROL issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11465164
Vehicle 2018 DODGE DURANGO
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

on May13th I was slowly pulling into my garage : as I was slowly easing my foot off the brake (but still in contact with the brake pedal), the car suddenly accelerated. I pressed my foot hard on the brake but was unable to stop the car. It was traveling very slowly with only about 5 feet to go when it suddenly accelerated. It struck the water heater which is situated against the rear wall of the garage with enough force to make my neck and shoulders hurt. There was a rubber trash can in front of the heater that may have absorbed some impact. There was a dent in the bumper. Inside the house, on the other side of the wall, the paint and plaster were cracked and somewhat displaced and a bureau pushed away from the wall. This acceleration happened without any warning. This also happened to my 2015 Dodge Durango in Feb 2019. The situation was almost identical; I was almost done pulling into the garage with my foot lightly on the brake when the car suddenly accelerated and struck the water heater, denting it and causing mor extensive damage to 2 walls inside the house. I had my own mechanic and the dealer evaluate that car and they couldn't find anything wrong. I did see reports of this happening to other 2015 Durangos at low speed. We traded in the 2015 Durango to the dealer because of the accident and their assurance that they'd never seen this happen (at the time it wasn't reported in any 2018 Durangos) and we bought the 2018 Durango that was involved in the May 13 acceleration. I plan to call the dealer but am not sure how to remedy the problem

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