NHTSA Complaint #11465000 — 2016 FORD MUSTANG

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11465000
Vehicle 2016 FORD MUSTANG
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 3,400 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

The contact owns a 2016 Ford Mustang. The contact noticed a blister on the hood of the vehicle. The contact called the local dealer and sent photos of the fractured hood via email. The dealer called back to inform the cause of the blister was the corrosion. The manufacturer had been informed of the failure. The contact was referred to a collision shop. The vehicle was taken to the collision shop and was informed that the hood needed to be replaced. The vehicle was not repaired. The contact took the vehicle to another local dealer, Five Star Ford of Warner Robins (900 Russell Pkwy, Warner Robins, GA 31088, (478)215-8381) and was provided with the same information and informed that the hood needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 3,400.

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