NHTSA Complaint #11578522 — 2016 FORD MUSTANG

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11578522
Vehicle 2016 FORD MUSTANG
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

Component failed: Driver side door latch Safety put at risk: Door could open while car was in motion making driver vulnerable to an accident or exposure of driver to road conditions Has the problem been confirmed: Manufacture Ford has a Safety recalls 15S16 and 16S30 for the problem Component has been inspected by Ford dealer ship. Both drive and passenger door latches were replaced. Were there any warnings before hand: No. Under recall 15S16 and 16S30 2015 Ford Mustang vehicles built at Flat Rock Assembly Plant, Feb. 14, 2014, to April 30, 2015 were included for the door latch failures. My car was built in Sept of 2015 yet experienced the same issue. I was charged for the door latch replacement when the car should have included in the recall.

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