NHTSA Complaint #11464718 — 2016 KIA SORENTO
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11464718 |
| Vehicle | 2016 KIA SORENTO |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
Driving 60mph, car seemed to be stalling under acceleration. Car was making a knocking sound from the engine. I was in a construction zone, with no shoulder/no pulloff. I managed to crawl to the end of construction and pull off to the side. How I didn't die that day only God knows...Was traveling to see my mom Mother's Day weekend, had my 170lb Great Dane and 60 lb Labradoodle with me. No tow company could help with transporting my dogs; only the car and me. I ended up stranded waiting for a ride for hours. Car was towed to dealer; dealer confirms the engine and all components were a total loss (Theta II engine, 2.4 liter, GDI). Repair estimate at $8,360.00!!! That is more than half of what the car is worth!! Multiple attempts to have KIA acknowledge the problem, only to be told by them that it's my fault I didn't have the recall repairs made in 2018. That's funny (in an awful way), because I never received ANYTHING about a recall. EVER. Had oil change the week prior; oil lamp never came on, I was just going by the Valvoline sticker as to time to change. They told me it was bone-dry, not a drop of oil. I wish someone could help me. This will ruin me financially.
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