NHTSA Complaint #11464671 — 2022 FOREST RIVER CHEROKEE

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number 11464671
Vehicle 2022 FOREST RIVER CHEROKEE
Component WHEELS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

My wife and I bought a 2022 Forest River Cherokee Wolfpack 325 for $70K in MARCH about 5 hours from our home. Not even 3 hours later, driving home down the interstate the left rear tire, hub, and everything came flying off down the interstate. FOREST RIVER RVs ARE UNSAFE! Luckily the tire did not hit anyone. We called the dealership we bought it from and they said to have it towed back to them to be fixed or we could take it to another Forest River vendor to be replaced under warranty. We decided to drive it about 60 miles on 3 tires to a Camping World for repairs. 3 days later Camping World had an opening for the RV to be inspected. The technician said one of the tires did not have a cotter pin installed and that more than likely the tire that came off did not have one either. The technician said we were extremely lucky the other tire did not fall off.This is unacceptable. Forest River needs to inspect their RV's more carefully before saling them to vendors. We could have crashed, the tire could have hit another car, or worse someone may have even died. The CEO of the vendor we purchased from personally called us not even an hour after the incident to make sure we were ok and gave us his personal number if we needed anything. He also said to call him when we made it safely to our destination to make sure we got home ok. Forest River never reached out to make sure we were ok, to apologize, or to even understand how the tire came off from our point of view. After several weeks of not hearing an update, I called Camping World and they said Forest River had them rewrite the warranty 3 times. After reaching out to Forest River for another week, I finally had a 3 way call with Forest River and Camping World to get the Warranty squared away. AFTER 5 WEEKS!!!! and multiple calls to Camping World and Forest River, Forest River finally approved the warranty and Camping World ordered the parts. ONLY 2 PARTS ARRIVED at Camping World. Camping World said they did not know where

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