NHTSA Complaint #11464394 — 2016 FORD EXPLORER
POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA
Complaint Details
| ODI Number | 11464394 |
| Vehicle | 2016 FORD EXPLORER |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Date of Incident | |
| Date Filed | |
| Mileage | 75,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the transmission became inoperable. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the torque convertor needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was contacted and referred the contact to NHTSA. The approximate failure mileage was 75,000.
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