NHTSA Complaint #11464187 — 2019 CHRYSLER PACIFICA

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA issue reported to NHTSA

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Complaint Details

ODI Number	11464187
Vehicle	2019 CHRYSLER PACIFICA
Component	BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Date of Incident	August 10, 2021
Date Filed	May 11, 2022
Mileage	52,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

The contact owns a 2019 Chrysler Pacifica. The contact stated while reversing at 1 MPH, the Back Over Prevention camera sensors failed to recognize a child behind the vehicle. The contact almost struck the child. There was no warning light illuminated. The vehicle was driven to the dealer but was not diagnosed or repaired. The manufacturer was informed of the failure. The approximate failure mileage was 52,000.

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