NHTSA Complaint #11464157 — 2007 JEEP COMPASS

The contact owns a 2007 Jeep Compass. The contact stated that while operating the vehicle, there was a clunking noise present while making right and left turns. The vehicle was taken to the local mechanic who diagnosed that the subframe of the vehicle was faulty due to severe rust and corrosion and needed to be replaced. The vehicle was taken to the local dealer who confirmed the diagnoses. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The contact indicated the vehicle was serviced in 2014 under a Manufacturers Service Campaign. No further information was available. The failure mileage was 70,000.