NHTSA Complaint #11464112 — 2016 CHRYSLER TOWN AND COUNTRY
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11464112 |
| Vehicle | 2016 CHRYSLER TOWN AND COUNTRY |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AL |
Consumer Description
Left rear passenger door of my Chrysler Town & Country minivan (behind driver's seat) suddenly became locked in place and would not unlock. I was told by local garage that the locking mechanism (door lock actuator) needs to be replaced and would cost 695.00 for parts and labor. I've read several online complaints about this same issue. This is a SAFETY issue; Chrysler needs to recall and repair. If someone was trapped inside (for ex, if the vehicle exited the road and landed in water) they could be trapped inside the vehicle.
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