NHTSA Complaint #11464035 — 2020 CHEVROLET TRAVERSE POWER TRAIN

Complaint Details

ODI Number	11464035
Vehicle	2020 CHEVROLET TRAVERSE
Component	POWER TRAIN
Date of Incident	May 10, 2022
Date Filed	May 10, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

Transmission shudders when warmed up. After driving Transmission will shudder pulling hills. It becomes worse and more noticeable the longer it is driven and when hot out. Numerous times after driving for a few hundred miles and then stopping, the vehicle will shudder trying to take off. Has been back to the dealership 4 times now for the same issue. First time was told it needed a torque converter, when taking it in to have the torque convertor changed a TSB was located advising to change the transmission fluid instead (January of 2022). After about 1000 miles issue has came back. Dealership is unable to duplicate it due to it being worse on hot days and unable to drive for long periods of times. There have been numerous complaints after researching online about this with the Chevy traverse. This vehicle has almost left me sitting in the middle of intersections due to Shuddering.

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