NHTSA Complaint #11463871 — 2021 TOYOTA VENZA

VISIBILITY/WIPER issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11463871
Vehicle 2021 TOYOTA VENZA
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NV

Consumer Description

My new 2021 Toyota Venza front windshield spontaneously develops small cracks and micro-fractures. I noticed the first crack on the driver's side within about 6 months after purchasing the Venza. Since then, I the windshield has developed hundreds of tiny fractures which are especially noticeable when the sun shines through the windshield, just after sunrise or just before sunset. When the sun hits the cracks in the windshield, they all light up at once and the bright lights impede visibility. The windshield was inspected by the Toyota service department on two separate occasions. It was explained that the windshield is not covered by the usual car warranty or extended warranty. It was suggested by the service technician and service manager that the cracks were possibly due to gravel or sand hitting the windshield, which is considered normal wear and tear by Toyota. I explained that I have less than 18,000 miles on my car, I drive on only paved roads, and have never been pelted by gravel or sand. My car is also kept in a garage when not in use.

Related Complaints for the 2021 TOYOTA VENZA

Other VISIBILITY/WIPER Complaints

#11713374 A large crack appeared on the windshield of my 2021 Toyota Venza. Due to this being a safety issue when driving the ...
#11661931 Spontaneous crack in the windshield without any external mechanixal force, such as rock, hale, or any other foreign b...
#11647211 I bought this vehicle when new in 2021 and I started to see people complain about the quality of the windshield and h...
#11637838 This morning, I noticed a crack on the windshield of my 2021 Toyota Venza. The car was parked outside in the cold, an...
#11627304 With no impact, our windshield cracked. I see many, many other owners of 2021 and later Toyota Venza have had this ha...

Recent Complaints for the 2021 TOYOTA VENZA

#11718224 STEERING Left side of my heated steering overheated and burned through the leather.
#11699429 ELECTRICAL SYSTEM Primary Control/Head Unit Failure - I can no longer access any of the electronic functions of the vehicle due to the...
#11699429 UNKNOWN OR OTHER Primary Control/Head Unit Failure - I can no longer access any of the electronic functions of the vehicle due to the...
#11699198 ENGINE This report covers 2 events for the same problem. The first occurred in the spring of 2025 and I did not document th...
#11699198 POWER TRAIN This report covers 2 events for the same problem. The first occurred in the spring of 2025 and I did not document th...
Check any vehicle history by VIN - Free vehicle history report