NHTSA Complaint #11647211 — 2021 TOYOTA VENZA

I bought this vehicle when new in 2021 and I started to see people complain about the quality of the windshield and how they were getting cracks from rocks on it. I’m [XXX] , and never had a windshield replaced in my life. After seeing people post this, I added windshield coverage to my car. Last year I had a rock hit my windshield and it cause a small star like crack. Right away I called the insurance company and was able to take care of it that day. Few days ago I hear another rock ding. Had nobody in front of me but think it was from the car on the side of me kicked it up. Some time passed and I saw the crack coming down the middle of the next morning it was even longer. From the top of the window down past my camera. I have an appointment for replacement this week. What I was reading seems to be true. Never in my life had I have this happen, had plenty of rocks hit my vehicles over the year. Never had one crack. I know they exist but seeing it form a lot of Venza owners tells you something. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)