NHTSA Complaint #11463690 — 2005 TOYOTA COROLLA

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11463690
Vehicle 2005 TOYOTA COROLLA
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

I submitted my 2005 Toyota Corolla to Priority Toyota in Springfield, VA where they replaced my airbag on 9/05/2019 per the initial recall notice. The airbag light subsequently came back on after installation. When I returned it to the same dealer, they told me it was not related to the recall and that I’d have to pay to get it fixed. I took my vehicle to another certified mechanic for a second opinion. That mechanic determined it is a defect in the recall replacement airbag mechanism installed or the installation itself and advises me to take it back to the recall servicer dealer. Priority of Springfield has refused to honor the recall or acknowledge the defective equipment or improper installation on the 9/05/19 recall and remedy the defective recall equipment or service warranty they performed. The defective airbag replacement installed by the recall dealer Priority of Springfield is defective, inoperable and must be replaced or installation corrected OR be provided new equipment and installation at no charge per the 11/15/19 Safety Recall E04 - For Areas of High Absolute Humidity - UPDATE . I was told by NHTSA when I called to request my vehicle be added to the subsequent recall list for replacement again. It is not in the best interest of consumer safety that owners should be forced to bear the cost of replacing defective recall replacement airbags or Re installation of recall replacement airbags improperly or negligently installed by authorized Toyota dealers. Additionally, my vehicle is subject to Safety Recall E04 - For Areas of High Absolute Humidity - UPDATE published 11/15/2019 applicable to owners of vehicles originally sold in, or currently/previously registered in, areas of High Absolute Humidity, including Alabama and Georgia, both states in which my car was previously registered. I need NHTSA assistance in obtaining compliance by a local Toyota dealer in honoring this recall update pertinent to my vehicle. VIN [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (F

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