NHTSA Complaint #11463488 — 2019 TOYOTA TUNDRA

The contact's husband owns a 2019 Toyota Tundra. The contact stated that after her husband had refueled the vehicle, the vehicle failed to start as needed without warning. The contact pushed the vehicle into the gas station's repair garage where the mechanic informed him that the fuel pump was defective. The contact's husband then called the dealer where they informed him of NHTSA Campaign Number: 20V682000 (Fuel System, Gasoline) which the dealer related to the failure; however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 36,348.