NHTSA Complaint #11463427 — 2015 KIA SEDONA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11463427
Vehicle 2015 KIA SEDONA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

In 2017 my Sedona was leaking water In the rear well. South Austin Kia accused my 135 lb dog of peeing in the rear well. He will not fit back there. After many attempts to get them to fix it and contacting corporate I was told "if I can prove it is leaking they will try to fix it". I went through a carwash climbed into the back and videotaped it. Took it back to Kia of South Austin and the recrimped the well. When I got my van back they had failed to reinstall the carpet and bolts. Two months ago I took my van to Firestone for its oil change. 1000 miles into it my check engine light came on. We read the code and it came up no oil. We added oil, took it to Firestone and there is no evidence of an oil leak. The check engine light stayed off until last night. It threw 138 codes. Never ever seen so many codes. I'm replacing this van in a couple of weeks. We are limping it. I get sever panic attacks thinking about going back to Kia of South Austin for the treatment that has occured.

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