NHTSA Complaint #11641296 — 2015 KIA SEDONA

A few months ago we became aware that our Sedona was burning through coolant and oil very quickly. We began to monitor closely and were adding coolant and oil frequently. We did not see any oil leaking on the engine or driveway. We brought the car into the Cherry Hill Kia service center to get checked. We were aware of a recall involving coolant and oil and thought this could be related. I told the mechanic we were checking the coolant and oil every week because it would run low and the check engine light would come on. We would add both oil and coolant and the check engine light would go out soon after. The Kia mechanic told us we needed new radiator hoses and an alternator. I pressed the mechanic because I did not understand how that would affect the oil consumption. We paid for the diagnostic and oil change and took our car to another mechanic and they replaced the entire radiator and alternator. This was in October, 24. In January of 25 we were driving on a 45 mph road with no shoulder when the lights on the dashboard lit up and we began to lose power. The vehicle stopped and we could not even get the hazard lights to function. My children were in the car. The police had to be called to stop traffic so we could safely push the car off the road until it could be towed. The vehicle is currently at Burlington Kia and we have been informed we need a whole new engine. We have always been diligent about maintaining our cars. I have no doubt that this is the result of poor engineering and design and puts families like ours in danger. Please help us and by holding Kia accountable.