NHTSA Complaint #11463368 — 2021 SUBARU CROSSTREK

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11463368
Vehicle	2021 SUBARU CROSSTREK
Component	VISIBILITY/WIPER
Date of Incident	January 29, 2022
Date Filed	May 4, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Windshield cracked on driver side window for no reason - heard pop and looked at windshield and crack appeared. Contacted Eckbond who is subarus third party warranty for repairs, and they stated they can only reimburse me up to $500. Attempted to contact third party windshield repairs and they states it should be taken to subaru since there is no cause for crack. Contacted subaru and explained occurence and it will cost me $1800 for replacement even though, there was no reason for crack.

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