NHTSA Complaint #11463350 — 2016 JEEP GRAND CHEROKEE
STRUCTURE:INTERIOR PANELS:DASHBOARD issue reported to NHTSA
Complaint Details
| ODI Number | 11463350 |
| Vehicle | 2016 JEEP GRAND CHEROKEE |
| Component | STRUCTURE:INTERIOR PANELS:DASHBOARD |
| Date of Incident | |
| Date Filed | |
| Mileage | 74,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
The contact owns a 2016 Jeep Grand Cherokee. The contact stated that the driver's side dashboard leather lifted and blocked the defroster from operating as needed. The vehicle was taken to the dealer where it was diagnosed that the dashboard needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that the dashboard was not covered under warranty. The failure mileage was approximately 74,000.
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