NHTSA Complaint #11463184 — 2011 LINCOLN MKZ

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number 11463184
Vehicle 2011 LINCOLN MKZ
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage 115,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MS

Consumer Description

The contact owns a 2011 Lincoln MKZ. The contact stated that while driving at an undisclosed speed, there was an abnormal knocking noise detected and the vehicle stalled without warning. The vehicle was towed to the local dealer where it was diagnosed that water had entered the engine and the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but no additional assistance was provided. The approximate failure mileage was 115,000.

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