NHTSA Complaint #11463153 — 2010 TOYOTA PRIUS

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11463153
Vehicle 2010 TOYOTA PRIUS
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

My Toyota Prius has significant problems with mice entering and living in the vehicle. They stay in the cabin filter area and there is evidence they come into the cabin and deposit feces on the floor mats, glove compartment and air filters. There are numerous instances of this on online forums and it appears Toyota does not design to deter rodents. Vent openings are large and unscreened and there are numerous areas in the car that are perfect for mice and rodents to live. Other cars do not have this issue. Toyota must design their cars better so as not to be infested with mice. They must screen openings to vents and other access points and limit areas that are appealing to mice and rodents to live. This is a health and safety hazard. Recently a mice died somewhere in the dash area behind the glove compartment and it has created a horrible smell. I do not leave food in my car and keep it very neat and clean. This is clearly a design issue and many people have reported this on Prius and Toyota forums. Thank you for taking this concern seriously. It has cost me a lot of money and been very difficult. [XXX] Prius Owner 7 Years. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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