NHTSA Complaint #11463080 — 2020 SUBARU OUTBACK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11463080
Vehicle	2020 SUBARU OUTBACK
Component	ELECTRICAL SYSTEM
Date of Incident	April 14, 2022
Date Filed	May 2, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

Car is 2 years old. Battery has died twice already. Dealership cannot find any issue other than dead battery. Dealer told me that dead batteries in short timeframes is a known issue with this car. Batteries draining for no apparent reason is a safety risk as it indicates a larger problem, namely a possible parasitic drain on the battery and/or faulty electrical components. Dealer cannot replicate the issue in the few days they have had the car for repair. There was no warning of a battery failure. Car was driven earlier in the day with no issue. Tried to start it about 4 hours later and it was dead. Jump started it to take it to dealer for repair a few days later. Opened an incident report with Subaru of America on 5/2/22.

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