NHTSA Complaint #11463066 — 2014 CHEVROLET TRAVERSE

LANE DEPARTURE: BLIND SPOT DETECTION issue reported to NHTSA

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Complaint Details

ODI Number 11463066
Vehicle 2014 CHEVROLET TRAVERSE
Component LANE DEPARTURE: BLIND SPOT DETECTION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State ND

Consumer Description

Side blind zone detection system reported service required in the driver information center. Upon further investigation drivers side model PN 22844861 was swollen with corrosion. This eventually led to other issues on the vehicle including the turn signals dash information and air bag warning and remote key fob not working. GM issued service bulletin 16-NA-178 for repair. I initiated a case number with GM 9-7646907751. I also found GM N172097060 special coverage for the same issue for the 2013-2014 GMC Acadia, which uses the same system as the 2014 Chevrolet Traverse. I would like to get this resolved by GM and I’m unsure why they do not include the Chevrolet Traverse and the Buick Enclave for this special coverage for Side Blind Zone Alert Module Water Intrusion.

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