NHTSA Complaint #11462649 — 2008 PONTIAC G6

On 08/05/2020, my car was serviced by our local GM dealership to have 3 open recalls fixed. They replaced my steering torque sensor and power steering assist motor due to the power steering going out at random. As of April 2022, I am once again having power steering issues. The steering wheel shakes back and forth, and occasionally will throw an error code and stop working. This requires me to pull over, shut the car off, and restart the car several times while manually moving the steering wheel to get it to work without throwing an error code. I used my own scan tool to diagnose the problem, and I'm getting a code "C0545-00 Steering Wheel Torque Input Sensor". This would be the same sensor that was supposedly replaced less than two years ago. I contacted the dealership, and they stated that they do not guarantee recall work, and that all services are performed "as-is". I contacted General Motors, and they want me to pay a $100 diagnostics fee to tell me what I already know, along with parts and labor for the repairs. The customer service representative rudely explained that the NHTSA is responsible for recall work (which doesn't sound right). Because this is a major safety concern, I don't feel that I should have to pay out of pocket considering this was already a recall that they were forced to address.