NHTSA Complaint #11462482 — 2021 RAM 3500

ELECTRICAL SYSTEM issue reported to NHTSA

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Fire

Complaint Details

ODI Number 11462482
Vehicle 2021 RAM 3500
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

Our vehicle was involved in a total loss fire from the engine compartment while driving. We were driving the unit and noticed smoke, when we were merging to pull of the road flames started coming up and we immediately exited the vehicle and had to run, because it started popping. We were lucky to escape unharmed physically, but the situation could have been much worse. There were no indications or lights warning of engine failure or fire. This occurred on September 2, 2021. At this point in time there were no recalls on the vehicle. When we contacted Stellantis to report the incident, they concluded their investigation they denied responsibility. A few months after the fact we received notice of the recall. To date we have not been reimbursed for the loss of the vehicle, our personal belongings in the vehicle, and the loss of income from no longer having the vehicle. Our insurance company, Stellantis, etc all inspected the unit related to the claim and confirmed the fire began in the engine compartment.

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