NHTSA Complaint #11462421 — 2016 HYUNDAI SANTA FE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11462421 |
| Vehicle | 2016 HYUNDAI SANTA FE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
My car broke down on the freeway. The engine literally fell apart. Chunks of engine on the ground. I was driving at a normal rate of speed with the flow of traffic in the number 2 lane. I heard a ticking sound, turned off the radio to hear more clearly that it was not the radio. I got over as quickly as I could, then as I got into the slow lane I heard and felt a loud bang and the car died. When I got out to see what the problem was I found chunks of metal on the road. I initially thought I might have hit something, but once the tow truck driver showed up he could tell that the metal was parts of the engine. My car has been in the shop since February 12, the date of the death of my engine. I have since had to opportunity to read of about 50, and heard of hundreds of similar experiences. Hyundai is saying that since my car is out of warranty that they are not responsible, even after bringing to their attention all of the same issues with their terrible engine record. I was put in danger on a freeway as their engine literally fell apart on a busy California highway. The Hyundai Corporation has, as a “good will” act offered to cover 70% of the $18,000 repair bill! Leaving me to pay almost $6,000! I could have been seriously injured or even killed in a highway pile up if I had not acted as quickly as I did. After reading so many similar accounts, I feel strongly that Hyundai should cover 100% of the repairs and penalties of loss of vehicle and time this has cost me, and more importantly have to fix all of these vehicles that are still on the road in jeopardy of being involved in accidents due to engine failure while operating on highways. Please take action now. Thank you!
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