NHTSA Complaint #11462280 — 2015 HYUNDAI TUCSON

The contact owns a 2015 Hyundai Tucson. The contact stated while driving approximately 50-55 MPH, he heard abnormal sounds coming from the engine. There was no warning light illuminated. The vehicle was taken to the dealer who informed the contact that the vehicle could not be repaired under an unknown recall as the VIN was not included. The contact stated that the failure reoccurred while driving. The vehicle was taken to an independent mechanic several times where it was diagnosed that the engine was consuming an excessive amount of engine oil. The independent mechanic advised the contact to bring the vehicle back after 1,000 miles. The vehicle was taken back to the independent mechanic where the failure was diagnosed as an engine combustion failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 126,000.