NHTSA Complaint #11462208 — 2015 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11462208 |
| Vehicle | 2015 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 163,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TN |
Consumer Description
The contact owns a 2015 Ford Explorer. The contact stated that while his wife was driving approximately 25 MPH and making right turn, the steering wheel suddenly malfunctioned and became difficult to turn causing the vehicle to drive off the road. The vehicle was taken to the local dealer who diagnosed that the steering rack needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 163,000.
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