NHTSA Complaint #11462192 — 2017 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11462192
Vehicle 2017 KIA SORENTO
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

I have a had issues with my check engine light flashing and when that occurs. The car begins to drive slow and does a jerking motion when pressing the gas pedal. I called Kia Galenea and informed them of the problem with my vehicle. They took the car and said it that the vehicle needed a updated on the knock sensor. So they did the updated not even a week later the engine check light comes back on again. I called Kia dealership and told them again what had happened. The same code P1326 appeared again and the check engine light is flashing. They took the car back and said it was a oil pressure switch that needed to be fixed. I paid them for that and they said we fixed it. I left the dealership with my vehicle and not even 20 minutes the check engine light came back on. This time my car began to stall like it could hardly go 50 on the interstate. I told the dealership and they said it’s nothing we can do, so I had told them it’s still showing the P1326 popping up and the car is even worse now. So I filed a complaint with Kia Consumer after that incident and I have yet to hear back from anyone yet. During this difficult time I have been struggling to get to work when they basically refuse to put me in a rental. I was put in a rental for less than 24 hours when they called me that morning saying they had fixed the problem when I’m certain they didn’t because the check engine light began to flash as soon as I got on the interstate. I had to pull over because I didn’t want anyone to rear end me. I just want Kia to fix the problem even though it’s not giving me the answers. I have filed a complaint I have been more than patient with Kia. I’m still without answers and a vechicle.

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