NHTSA Complaint #11462036 — 2013 BMW X3

The contact owns a 2013 BMW X3. The contact stated that the vehicle was previously serviced at a collision center after it was rear-ended in a collision; however, after the vehicle was repaired, an abnormal sound was coming from the vehicle and a burning odor was detected while driving. The vehicle was taken to the dealer. The dealer's mechanic was test driving the vehicle and it lost motive power. The mechanic inspected under the hood and saw that the engine had caught fire. The police and fire department were on the scene but the fire was extinguished by itself. A police report was filed. The vehicle was towed to a tow yard and then to BMW of Schererville (1400 US-41, Schererville, IN 46375) where it remained and was not repaired. BMW of Schererville diagnosed the vehicle with a starter and engine failure and informed the contact that the engine did not catch fire. The insurance company did not deem the vehicle totaled but informed the contact that it was a manufacturer's defect for the electrical wiring. The manufacturer was not made aware of the failure. The failure mileage was approximately 144,000.