NHTSA Complaint #11461979 — 2014 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11461979
Vehicle 2014 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

I was driving on the highway in 70mph traffic and the car’s dash board alarm sounded with the following warning sign on the dash board: “Hybrid System Warning, Safely Stop. Do Not Drive”. The car seemed to have put itself in neutral without warning. I then pulled over to the side of the highway. I turned the car off and let it rest for about 5 minutes. I attempted to restart the car but the car would not start. All of the lights were on on the dash board and the Hybrid System Warning came back on. I could not let the windows back up or close the sunroof. I called a tow truck attempting to get a jump start but that did not work and I had to eventually get the car towed off the highway after sitting there with my children for 2 hours. This is very dangerous and has never happened before.

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