NHTSA Complaint #11461846 — 2016 VOLVO XC90

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11461846
Vehicle	2016 VOLVO XC90
Component	STRUCTURE:BODY
Date of Incident	November 12, 2021
Date Filed	April 22, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

Rear Door lock failed with the first symptom of not being able to open the door. Once door was opened the door failed to close/latch. I think this is a safety concern because it would be impossible to get at the rear seat occupant in the event of a crash/heath issue. Then once the door finally opened it failed to latch which made it dangerous to drive the car at all because the door would fling open.

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