NHTSA Complaint #11461820 — 2013 MERCEDES-BENZ ML350
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11461820 |
| Vehicle | 2013 MERCEDES-BENZ ML350 |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I participated in the Emission Recall Campaign 2020050014. I have a 2013 ML350BlueTec. I have been back to the dealer 10 times to fix my car after the recall was performed. The check engine continues to return in an on (orange light) position after only a few days. On trip 5 my car could not accerlate and lost power. The problem related to the NOX sensors that are being replaced each visit. MB USA replaced b19/9 temp upstream of turbo charger and b9/11 temperature sensor upstream of catalyst. Also remove and replace 3 temp sensors. Again, I have been back 10 times to the dealer for continual problems related to the recall. Since Nov. 29, 2021, the warning light (check engine) remains on and MBUSA does not respond to fixing it. MBUSA reported that there is a software issue they are working on. Can you help please?
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