NHTSA Complaint #11461794 — 2016 CHEVROLET TRAVERSE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11461794
Vehicle 2016 CHEVROLET TRAVERSE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

When sitting in a parking lot when the car was running, many different service now lights flashed across the dashboard. The lights on the side mirrors were on and still on. We turned off the car and the heater engine was still running even without the key in the ignition. When we tried to restart the car, it did absolutely nothing. Would not turn over or even click. It was worked on in the parking lot for 3 hours to get it to start. We had to disconnected a cord on the side of the dash and door locks, all wheel drive, driver side windows and the rear door would not work. A day later we plugged the cord back in and all the components worked except the lights on side mirrors were still on. After taking it to a dealer they confirmed that they had serviced other Chevrolet Traverse's that had the same problems. If this would have happened in traffic it could have caused an accident. No warning lamps, messages or other problems prior to this incident.

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