NHTSA Complaint #11461706 — 2019 FORD FUSION ENERGI
COMMUNICATION:MANUFACTURER TELEMATICS issue reported to NHTSA
Complaint Details
| ODI Number | 11461706 |
| Vehicle | 2019 FORD FUSION ENERGI |
| Component | COMMUNICATION:MANUFACTURER TELEMATICS |
| Date of Incident | |
| Date Filed | |
| Mileage | 20,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
The contact owns a 2019 Ford Fusion Energi. The contact stated that the telematic control was inoperable. There were no warning lights illuminated. The contact took the vehicle to the local dealer who was aware of the failure with the telematics control unit. The vehicle was not repaired. The manufacturer was notified of the failure; however, provided no assistance. The approximate failure mileage was 20,000.
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