NHTSA Complaint #11461450 — 2010 FORD F-150

The contact owns a 2010 Ford F-150. The contact stated that the starter would fail intermittently. The contact sprayed starter fluid in the intake and eventually the vehicle would start. The contact stated that fuse #27 for the fuel pump relay was melted and burned in half. The contact spoke with a certified mechanic who suggested that the fuse and fuel pump control module may both need to be replaced. The contact replaced the fuel pump control module however, failure persisted. The contact took the vehicle to a certified mechanic who confirmed the failure with fuse # 27. The contact was informed that the fuse needed to be replaced and the fuel pump control module might also need to be replaced again. The manufacturer was not made aware of the failure. The approximate failure mileage was 110,000.