NHTSA Complaint #11461407 — 2015 BUICK ENCORE
AIR BAGS issue reported to NHTSA
Complaint Details
| ODI Number | 11461407 |
| Vehicle | 2015 BUICK ENCORE |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
We have had problems with the air bags since the car was new. The SRS light would come on for a couple months then go off. It says it has a problem with the passenger presence module. Never had a recall but the dealer said that when we took it in for an oil change they updated the firmware on the air bag system. It never did work, it would sometimes work then not work. I took it back a few weeks ago and told them it still isn't right and I said since it is a safety issue they should cover it. They told me that since Ohio doesn't have auto inspections that they are not responsibile for taking care of it and I was looking at over 1000 to repair. That pissed me off so I took my car and left. I am taking it to a independent garage. I have had lots of problems eith this car and only have 42000 on it now. My last GM, next will be Toyota/
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