NHTSA Complaint #11461303 — 2021 HONDA CR-V

I purchased Brand new Honda CRV 2021 from Manhasset dealer in April 2021, since then this happened few times randomly that the trunk would not open completely and it gets stuck few inches up , manually or with foot sensor it would not open right away and we need to close back and try again few times so it opens all the way up, also in August while taking the stuff out from the trunk it start closing on me and my elderly mom and it would not stop , we were about to get injured that day very badly , hardly escaped from the closing trunk , I brought this to attention of Honda dealer during first and 2nd service but as per them trunk closed properly and they would not do anything for this. They said we can not give you new vehicle for this we know you are not lying but sorry we can not help. I did not ask for new vehicle I wanted to fix my car issue only. Till now this is happening, I sent them email request as well for this issue to be fixed but I did not get any response.