NHTSA Complaint #11461212 — 2015 KIA OPTIMA STRUCTURE:BODY

Complaint Details

ODI Number	11461212
Vehicle	2015 KIA OPTIMA
Component	STRUCTURE:BODY
Date of Incident	December 12, 2021
Date Filed	April 18, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I have a 2015 Kia Optima and the paint (Pearl White) is starting to peel of. It started on the front left of the windshield last December (2021) There is now the back right of the vehicle, the top of the trunk and the hood. After research on line, it looks like it is common on this paint type on the Kia models. I am seeking out some help to resolve this problem for everyone. I talked to my car dealer about the problem and told me that the warranty for the paint stops at 36000 miles. My car has 96021 and is not covered anymore, even if it is a defect. My car is starting to rust, no recourse from the dealer, need some support from the NHTSA department to resolve this problem that is not isolated to my vehicle only but many more. Sincerely,

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