NHTSA Complaint #11461107 — 2015 GMC TERRAIN

The contact owns a 2015 GMC Terrain. The contact stated that the windshield wipers intermittently failed to operate without warning. The contact purchased a new wiper transmission assembly which she replaced herself; however, the failure persisted despite the repair. The contact then received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The dealer was notified about the recall and confirmed that the parts for the recall repair were not available. The manufacturer was also notified of the failure but offered no assistance. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lighting) however, parts for the recall repair were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was unknown. VIN tool confirms parts are not available.