NHTSA Complaint #11460383 — 2016 BUICK REGAL

The contact owns a 2016 Buick Regal. The contact stated that while driving at an undisclosed speed, the steering wheel seized while turning the vehicle. Additionally, the vehicle experienced a loss of motive power. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN and advised the contact to file a complaint with the NHTSA. The contact related the failure to NHTSA Campaign Number: 16V108000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 117,000.